If your marks are not visible in the grade card of IGNOU, then you can do the following:
1. Check Grade Card Status: First, ensure that your grade card status has been updated. Sometimes, it takes time for the grades to be uploaded after exams.
2. Contact Regional Center: If your grades are still not visible after a reasonable period, contact your regional center. They will be able to provide information on the status of your marks and any potential issues.
3. Email or Phone: You can email or call the regional center to inquire about your missing marks. Provide your enrollment number, program details, and any other necessary information when contacting them.
4. Visit in Person: If possible, visit the regional center in person. Sometimes, speaking directly with the staff can expedite the process of resolving the issue.
5. Submit Documents: If there was any issue with your exam or assignment submission, ensure that you have submitted all necessary documents to the regional center for evaluation.
6. Check for Pending Assignments: Ensure that you have submitted all assignments and completed all requirements for your courses. Sometimes, missing marks could be due to pending assignments or practical exams.
8. Follow Up: If you don’t receive a response or resolution within a reasonable time frame, follow up with the regional center again.
9. Student Grievance Cell: If you’re not satisfied with the response from the regional center, you can escalate the issue to the IGNOU student grievance cell. You can mail at ssc@ignou.ac.in or submit your grievance at igram.ignou.ac.in .
10. Be Patient: Sometimes, delays happen due to administrative reasons. Stay patient and persistent in your efforts to resolve the issue.